Terms of Service

1. Acceptance of Terms

By accessing or using telltheowner.com ("Service"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using the Service.

2. Description of Service

telltheowner.com is a platform that enables businesses to collect private customer feedback through voice reviews. Our service includes:

• Business registration and account management
• Generation of unique review links and QR codes
• Voice recording and transcription for customer reviews
• Private review storage and access for business owners
• Review management and analysis tools

3. Business Owner Accounts

3.1 Account Registration

To use our Service as a business owner, you must:

• Be at least 18 years old
• Provide accurate, current, and complete information
• Maintain and update your account information
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Subscription and Payment

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. You agree to pay all fees associated with your chosen subscription plan.

4.2 Payment Terms

Payments are processed through third-party payment processors. By subscribing, you authorize us to charge your payment method for the subscription fees.

4.3 Refunds

Refunds are processed in accordance with our refund policy. Please contact our support team for refund requests.

5. Private Reviews

5.1 Review Privacy

All reviews collected through telltheowner.com are private. As a business owner, you agree that:

• Reviews are for your internal use only
• Reviews will not be published publicly through our platform
• You will not share reviews publicly without explicit customer consent
• Reviews remain private even after account termination

5.2 Voice Recordings

When customers submit voice reviews:

• Voice recordings are transcribed to text automatically
• Original voice recordings may be deleted after successful transcription
• Transcriptions are stored securely and accessible only to the business owner
• We do not share review content with third parties

5.3 Review Ownership

Business owners have access to reviews submitted to their business during their active subscription period. Reviews are not transferable or sellable.

6. QR Codes and Review Links

6.1 QR Code Usage

QR codes and review links provided by telltheowner.com:

• Are for the exclusive use of the registered business
• Must not be shared with other businesses
• Are valid only during active subscription periods
• May be deactivated if terms are violated

6.2 Review Link Distribution

Business owners may distribute review links and display QR codes at their business locations. You agree not to distribute links in a misleading or deceptive manner.

7. Acceptable Use Policy

You agree not to use the Service to:

• Submit fraudulent or fake reviews
• Harass, abuse, or harm customers or other users
• Collect reviews for businesses you don't own or represent
• Violate any applicable laws or regulations
• Attempt to compromise the security of the Service
• Use automated tools to artificially increase review counts
• Reverse engineer or attempt to derive source code
• Use the Service for any unlawful purpose

8. Intellectual Property

8.1 Our Rights

telltheowner.com and all related content, features, and functionality are owned by telltheowner.com and are protected by copyright, trademark, and other intellectual property laws.

8.2 Your Rights

You retain ownership of:

• Your business information and data
• Reviews submitted to your business
• Any custom content you provide

By submitting content, you grant us a license to use, display, and process it to provide the Service.

9. Limitation of Liability

To the fullest extent permitted by law:

• telltheowner.com shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability is limited to the fees paid by you in the past 12 months
• We are not responsible for any loss of data, reviews, or other content
• We do not guarantee uninterrupted or error-free service

10. Indemnification

You agree to indemnify and hold harmless telltheowner.com, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

11.1 By You

You may terminate your account at any time by:

• Contacting customer support
• Using the account cancellation feature in your dashboard

11.2 By Us

We may terminate your account immediately for violations of these Terms, fraudulent activity, or at our sole discretion with or without notice.

12. Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

1. Good faith negotiations between the parties
2. If unresolved, through binding arbitration in accordance with applicable laws
3. Arbitration shall be conducted in English and all decisions shall be final and binding

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which telltheowner.com is established, without regard to conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Sending an email notification to registered users
• Updating the "Last updated" date

Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms, please contact us: