Privacy Policy

Introduction

telltheowner.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

For Business Owners

• Business name, address, and contact information
• Email address and password
• Payment information (processed securely by third-party payment processors)
• QR code and review link identifiers

For Customers Leaving Reviews

• Voice recordings of reviews
• Transcribed text of voice reviews
• Review submission timestamp
• A browser identifier, stored on the device and with the review, so the same browser cannot submit repeat reviews for one business

How We Use Your Information

• Provide and maintain our review collection service
• Transcribe voice reviews to text using our speech recognition technology
• Enable business owners to view and analyze their private reviews
• Generate and manage QR codes for businesses
• Send important account notifications and updates
• Improve our services and develop new features
• Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Voice recordings will be deleted after successful transcription
• Review transcriptions are stored securely and accessible only to the business owner
• Reviews are private and not publicly accessible
• We regularly review and update our security protocols

Private Reviews

All reviews collected through telltheowner.com are private. This means:

• Reviews are visible only to the registered business owner
• Reviews are not shared with third parties

Voice Recording Transcription

When customers leave voice reviews:

• Voice recordings are processed by our speech recognition service
• Transcriptions are generated automatically and stored with the review
• Voice recordings are deleted after successful transcription
• We do not sell or share voice data with third parties

Data Retention

• Reviews are retained for the duration of the business owner's active subscription
• Voice recordings are deleted after transcription unless required for troubleshooting
• Account data is retained for legal and compliance purposes as required
• Users may request deletion of their data at any time (subject to legal obligations)

Third-Party Services

We may use third-party services to operate our platform, including:

• Paddle, for subscription billing
• Cloud storage and hosting providers
• Speech recognition and AI services
• Google Analytics, only after you allow analytics cookies

These third parties have access to your information only to perform services on our behalf and are obligated to protect your information.

Your Rights

You have the right to:

• Access and review your personal information
• Request deletion of your account and associated data
• Export your data

To exercise these rights, please contact us at [email protected]

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: